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Our team is here to assist you from Monday to Saturday, 10:00 am to 6:00 pm UK time.
Frequently Asked Questions
Will my cat actually use it?
keyboard_arrow_downMost cats are naturally attracted to scratching surfaces and moving balls. The changing shape and built-in ball make it more exciting than a standard scratcher, helping encourage play and curiosity.
Is it safe for my cat?
keyboard_arrow_downYes, it is designed for everyday cat play. As with any pet toy, we recommend checking it regularly and supervising your cat during the first uses.
How can I track my order?
keyboard_arrow_downOnce your order has been processed and shipped, you will receive a tracking number by email. You can use it to follow your parcel’s journey directly from our tracking page.
Can I return it if I’m not satisfied?
keyboard_arrow_downYes. You have 30 days after receiving your parcel to request a return. Simply contact us by email and our team will be happy to help.